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User rating: 2.79 Read Reviews | Rate Theater

4000 Garden State Plaza Blvd, Paramus, NJ 07652

201-291-8524 | View Map


2.79 / 5

User rating: 2.79

 



  • General Experience User rating: 3.28571428571429
  • Concession User rating: 2.83333333333333
  • Cleanliness User rating: 2.33333333333333
  • Theatre Presentation User rating: 2.83333333333333
  • Customer Service User rating: 2.66666666666667

 

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Theater Reviews

Showing 1 to 6 of 6

Womans room is dirty

January 02, 2020

Womans room is disgustingly dirty. Although there was very little toilet paper in the stalls there was plenty all over the floor

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

This location needs to hire restroom attendants whose only job will be to keep the restrooms clean and well stocked

May 14, 2019

Two weeks ago the concessions counterperson did not honor the Cameo Tuesday $5 special, insisting that a “special code” was needed in addition to the Stubs card. Today we had no front counter staff to purchase our tickets from. Instead, we were directed by staffers on how to use a self-serve kiosk to print out our own tickets, using the gift card and Stubs card to complete the transaction. This should be fun in the future or when the staffers are no longer available to speed things along. The women’s restroom near the front entrance was disgusting at 4:20 pm, with clogged toilets, stalls with no toilet paper at all and your choice of several wet or dirty toilet seats with paper strewn floors. I made a request to speak with a manager, and was asked if my request had to do with the restroom. I was assured that someone was on the way to clean the restroom right away, but no manager ever appeared to speak with me. It would behoove AMC to hire people to keep this facility clean and bring customer service staff back to the front counter for ticket sales if you want to keep people coming to this location.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

😄😀

May 03, 2019

Love this cinema. Lots of movies here and great customer service. Very terrific place overall.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great theater

May 03, 2019

A good movie theater with decent customer service and it's very clean as well. Will recommend.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Other reviewer was right

February 09, 2019

I agree 100% with the other reviewer. This place is horrible. We no longer go here with our friends

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Rude, nasty mangers who lie

November 19, 2018

I was told 6 different times that they stop serving food by the cashier then by a superviser that at 9:30 they stop serving hot food due to the fact they have to clean even tho the last movie is at 1030 or 11 depending on the night. I found out they lied after my 7th time and a different cashier that they do not stop serving till the last movie time starts that night. The same manger i seen eat and handle food where they cook. Also cashiers also blew their nose and they only put one glove on with out washing hand and handed food out. The power goes out one week, fire alarms go off the next week. Its never clean after 3pm. Even you have to tell them to turn on thr movie after 20mins of it being late from the start time. Just always something wrong or workers are rude and nasty to you. Not a friendly place. I rather drive another 20mins past that to see a movie.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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