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User rating: 1.54 Rate Theater

1001 Shiloh Crossing Blvd, Billings, MT 59108

406-652-1105 | View Map


1.54 / 5

User rating: 1.54

Based on 19 votes and 15 reviews



  • General Experience User rating: 1.52631578947368
  • Concession User rating: 1.47368421052632
  • Cleanliness User rating: 1.42105263157895
  • Theatre Presentation User rating: 1.84210526315789
  • Customer Service User rating: 1.44444444444444

 

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Theater Reviews

Showing 1 to 15 of 15

Perfect Theater for a date

May 24, 2023

Friendly staff with simple concessions. Everything was clean and staff were outstanding.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Poor management

June 12, 2022

If you are going to require ASSIGNED seat purchasing but not have employees to make sure people are sitting in THEIR ASSIGNED purchased seats what is the point ??!!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Worst experience ever

December 27, 2019

Missed half the movie waiting in line to purchase tickets with only one person selling them on a busy day. Even a longer wait for the concessions. No one ther can figure out how to expedite this process? Sure ran smoothly when car mike ran it. Increased prices, inferior service

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Poor service

November 27, 2019

I've been there several times past few years, on Sundays, not when a big premier is going, and always way too long of lines at tickets and concessions. No excuse for this, hire more help, they can afford it with the huge profits on concessions. Comments are correct about this place, since it became AMC it has gone downhill. I wish United Artists or Regal would open up in Billings.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Terrible management and efficiency.

November 09, 2019

30 min lines. Packed out place on a Friday night-One person working ticket booth and 3 people for concessions. One theater had no air conditioning in August. Employees are rude and rarely able to answer simple questions.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Frustrating

August 23, 2019

It's pathetic that they make you walk through the stanchion ropes when you are the ONLY CUSTOMER in there!! Those ropes need to go. We are not cows. We know how to form lines!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Poorly managed

April 28, 2019

Presenation in theater is fine. Need more people working lines as wait time is ridiculous. Messy self serve stations should be cleaned up more often. They switch movie times with no explanations which has wasted my trip there are more than one occasion. Even cancel viewings when they remain listed online. Shamefully run.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

consessions way too expensive

December 26, 2018

very poor management

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

I've Never Seen This Theater Clean.

November 22, 2018

Staff is incredibly rude.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Employees are awful, managers are worse.

September 23, 2018

Horrible experience.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 0
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