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User rating: 3.86 Rate Theater

9741 Chapman Ave., Garden Grove, CA 92841

844-462-7342 | View Map


3.86 / 5

User rating: 3.86

 



  • General Experience User rating: 3.66666666666667
  • Concession User rating: 4.25
  • Cleanliness User rating: 4.5
  • Theatre Presentation User rating: 3.5
  • Customer Service User rating: 3.4

 

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Theater Reviews

Showing 1 to 4 of 4

I like this theatre

December 11, 2022

Great location. Good number of theatres. Good layout. I like this place

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great theatre

December 11, 2022

Good number of theatres. Good layout. Great location. I like this place

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Handicap seating not friendly for couples

November 18, 2018

Handicap seating is NOT couple friendly. Customer service wanted to seat me n my wife separately and said "you will both see the movie only not together" . well I came to see a movie seated NEXT to my wife. We went elsewhere!

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Tried to see The Kings Secret Service.....movie was to start at 7pm....at apx.8pm...the movie quit.

September 23, 2017

Your managers have no idea what customer service means!! After waiting thru several attempts to restart the movie.....about 45 min. Later we were told to go to customer service....after wasting our evening because of your problems....the only thing we were offered was replacement of our tickets. We (4 of us) go to your theatre almost exclusively. Looks like we will be going to a different theare.

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 2
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