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User rating: 2.63 Rate Theater

1200 Elmwood Park Blvd., Harahan, LA 70123

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2.63 / 5

User rating: 2.63

 



  • General Experience User rating: 2.88888888888889
  • Concession User rating: 2.85714285714286
  • Cleanliness User rating: 2.125
  • Theatre Presentation User rating: 2.42857142857143
  • Customer Service User rating: 2.875

 

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Theater Reviews

Showing 1 to 6 of 6

worst experience in a theatre

October 20, 2023

absolutely disgusting - the lobby, food counter, bathrooms and the theatre itself - looked like it hadn't been cleaned all day with workers standing around. smells of cheesy mildew through the whole building. all seats in the theatre were torn, ripped and falling apart - also covered in sticky dry spilled soda and food crumbs. will never see another movie there - completely ruined my Taylor Swift movie experience (which they were also out of the buckets and cups on the first day)

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Needs a good deep cleaning & desperately needs new seating...

May 21, 2021

Sound level too high-you can hear movie sound from adjoining auditoriums at times. No control over unruly customers- Lack of management oversight at all levels.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

There are better theaters

July 08, 2019

The place looks run down and the floors looked like they hadn't been vacuumed in months. The floors in the theater were sticky and the seats need updating. Actually the entire theater needs a makeover.

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 4

Terrible theater

April 03, 2019

Terrible company run by terrible management. Elmwood's management team does not care about its employees, they just care about getting the day over with. The amount of disgusting attitude and behavior that goes on behind the scenes is unbelievable. The crew is rude and they truly don't care about their jobs, they get paid minimum wage and they do their jobs poorly. I DO NOT recommend going here to see a movie. Concessions is unsanitary most of the time with food on the floor, roaches under the equipment, and most of the employees that work Hot Foods don't even check the date on some of the ingredients; so you could be getting expired food sometimes. Also the Ushers who clean the auditoriums don't care either; they just push all the garbage under the chairs and clean barely anything. They are also the ones that are supposed to clean bathrooms, but they never want to do it anyways. The employees don't care about the guests, and the management team just wants good ratings and money. Then when it comes to closing, everyone just wants to go home and they close terribly. By that I mean they leave dishes unwashed, they don't clean equipment, they leave trash in many places, and they don't pick up all merchandise sometimes. Also, the oil to the fryers should be changed on a regular basis; however, they are not. Many times the oil will be completely BLACK from how long it has been used, with fallen chicken tenders and mozzarella sticks just floating in the oil for days. Absolutely disgusting place with a terrible crew.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

outsated theater old style seats some with rips in them

January 17, 2019

Seats suck needs updating like the 1 in Clearview mall with nice reclining seats

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

The best theater to go to!

August 21, 2018

If you choose to see a movie, go to Elmwood Palace 20. Be sure to have money ready, because it's not gonna be $5 to see a movie and get concessions (Unless you go on Tuesday and have a Stubs Rewards Card, because then it will be $5!). This theater is the best and they always keep it 100% there. Please go and enjoy a movie here!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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