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User rating: 4.87 Rate Theater

3505 Factoria Blvd. SE, Bellevue, WA 98006

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4.87 / 5

User rating: 4.87

 



  • General Experience User rating: 4.33333333333333
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

 

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Theater Reviews

Showing 1 to 2 of 2

Best Customer Service!

May 20, 2019

I am handicapped, and accidentally purchased a seat in the front of a theater this weekend, instead of the back. When I realized my mistake, I went back to guest services to ask if it would be possible to switch seats. I was fully prepared to have to purchase another ticket if need be, but the young man at the desk was extremely nice about my mistake and didn't make me feel embarrassed for needing an accessible seat (which has happened in the past at other locations). He wasn't able to get the computer to switch my seat, but assured me it would be taken care of, and it was! His manager, super nice, I think her name was Stacey, was able to get me an accessible seat in just a couple clicks! So thank you, to the nice man at the desk and the nice manager who made my day last Saturday.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Most accessible theater near Factoria

September 25, 2017

Sound level and picture quality is good

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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