Thank you for rating this theater!

User rating: 3.16 Rate Theater

4325 South Meridian Street, Indianapolis, IN 46217

View Map


3.16 / 5

User rating: 3.16

 



  • General Experience User rating: 3
  • Concession User rating: 2.8
  • Cleanliness User rating: 3.4
  • Theatre Presentation User rating: 3.8
  • Customer Service User rating: 2.8

 

Please rate this theater

  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service


Type the code:




Theater Reviews

Showing 1 to 5 of 5

No problems, longtime customers

March 19, 2019

We've come here forever, and haven't had any problems. The one time the equipment failed during a matinee showing, we were given tickets to come back anytime no matter how premium the seats.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Indianapolis

April 01, 2017

Great experience been coming to this movie theater with family for yrs.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

headphones don't work

July 21, 2017

Headphones once again did not work properly

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3

Worse customer service EVER!!!

March 31, 2017

This theatre has the worse customer service that I have ever dealt with. The female manager along with the supervisor should not be working with the public. We will never return.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Worst in town

February 18, 2018

Rude, slow and unfit for customer service, were the people at the ticket booth and concession stand. "Can I help you", "Please and Thank you" are words that were never uttered to me by any of your staff. Assigned seating? WTF? Increased pricing as a result? WTF? I was told the seats at the front of the theater were reserved and not available, yet none were used? Again WTF? Was this so you could charge more for the "upgraded" assigned seats? Seats that were uncomfortable and hot. I was forced to miss several minutes of the movie, as I was overheating and had to leave the theater and walk around to cool off. In a word "UNACCEPTABLE"!!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
  Change Location