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AmStar Macon reviews

User rating: 3.53 Rate Theater

5996 Zebulon Rd., Macon, GA 31210

478-474-3484 | View Map


3.53 / 5

User rating: 3.53

 



  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 3.66666666666667
  • Theatre Presentation User rating: 3.66666666666667
  • Customer Service User rating: 3.33333333333333

 

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Theater Reviews

Showing 1 to 2 of 2

Good Experience

July 10, 2023

The theater was clean, especially the bathrooms. The staff was friendly from the ticket lady to the guy keeping things in order. The guy at the food counter was excellent…. Great smile and personality. We watched Indiana JONES… the reviews on the movie were not the best but..,, we really enjoyed it. Overall a great experience. Thanks to all at the Theatre!!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

what a joke!

May 18, 2023

This place is ridiculous i have given this establishment multiple chances to get it right!! My catalytic converter was cut off my truck a few years back due to lack of security. I fought the corporate office as well as the location manager (Which needs to be fired!) To get my money back! Just recently i have started to go back ,and starting off it seemed better but slowly started going down hill. During the first 40 mins of a movie I've had to get up to inform the staff to shut off the lights in the theater on 3 diff occasions. And last night when my wife, son, and his Girlfriend went to go see Guardians of the Galaxy 3 during the last 20 mins of the movie the theater was evacuated due to someone not programming the emergency alarm fire and police alert system correctly. This of course was on our 11th wedding anniversary that my wife and family were celebrating together. Police and Fire did not show up for at least 45 mins And there was no contracted security present at all. HOLLY NEEDS TO RESIGN, This type of management is unacceptable! I will never spend another dime here again what a joke! Do yourself a favor go somewhere else to see a movie.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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