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User rating: 3.00 Rate Theater

226 Mount Hermon Road, Scotts Valley, CA 95066

831-438-3260 | View Map


3.00 / 5

User rating: 3.00

 



  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3.25
  • Customer Service User rating: 2.75

 

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Theater Reviews

Showing 1 to 3 of 3

It's our go-to place for movies

June 16, 2018

I really enjoy this theater, especially since the remodel. The people are nice, the seats are comfortable (though they don't recline, but no big issue with that), the concession stand is good, they have a bar/cafe, they'll deliver to your seat, etc. The accessible seats are the best in the house, I think... they're unobstructed by other viewers. I love the reserved seating, especially for popular shows. I don't have to get there 30 minutes early just to guarantee a seat I like. I also like that I can purchase tickets online and pick them up at the lobby, or I can just swipe my card and order tickets at the kiosk. And all tickets are $6.50 every Tuesday all day.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Sold out shows--box office never told us last showing

August 05, 2016

Box office guy must be minimum wage---the show we went to was SOLD OUT on Thurs.---and he told us that, but not that it was the last showing EVER on their screens

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

poor customer service.

September 19, 2016

Reserved seating is a pain. I prefer to drive the extra few miles and deal with parking extremely slow to respond to issues of disabled access.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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