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User rating: 4.00 Rate Theater

195 Gasser Dr., Napa, CA 94559

707-251-3780 | View Map


4.00 / 5

User rating: 4.00

 



  • General Experience User rating: 3.75
  • Concession User rating: 4.25
  • Cleanliness User rating: 4.25
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3.75

 

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Theater Reviews

Showing 1 to 3 of 3

Miss cinedome but love Cinemark

June 20, 2020

Turn up volume please Love bringing our fam here! Love the free refill popcorn

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great staff

March 26, 2022

Staff and manager were really great at listening to customer concerns. While there, we encountered a roudy group of boys and the staff were quick and efficient in dealing with the situation. Overall, great theater, would recommend!

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Nope

October 09, 2018

Went here last night to see Venom. We had prepurchased tickets and got a sitter for the kid and headed out for our once-in-a-blue-moon date. We got our snacks and the dude that was checking tickets told us to go to theater 1 for the 7:40 showing. Well, since we wanted good seats, we were there at around 7:25, we figured we'd watch the previews and just wait. Instead we walked in to another showing of venom that was finishing up in theater 1, effectively seeing the ending of the movie we hadn't even seen yet, that we'd waited months to see. We walked out of the theater and asked a different employee where to go, and he directed us to theater 11 without skipping a beat because he knew which theater we were supposed to be in. Our tickets indicated we belonged in theater 1 but he knew that was incorrect. We sat down in theater 11, where the movie had already begun and we had missed the opening scenes. If anyone ever says that pirating is killing the "movies", remember that you can wait months for a movie about your favorite childhood villian to be released, only for some theater to ruin it for you :( We expected the BARE MINIMUM and didn't even get that. One star instead of zero because my girlfriend is cute and I got to look at her a lot. Also I don't think there's an option to rate zero stars.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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