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User rating: 3.00 Rate Theater

845 TX-1604 Loop, San Antonio, TX 78245

726-800-7500 | View Map


3.00 / 5

User rating: 3.00

 



  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

 

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Theater Reviews

Showing 1 to 2 of 2

Service was horrible and manager was very rude.

October 22, 2023

I came to the movie theatre 10 minutes late and the manager informed me we could not watch our movie due to there being a late policy. Even though the other employee said they had our seat available still. The manager informed us we have to always show up there 30 minutes early to be seated there. We came from out of town to come to see this movie because we heard this is a new movie theatre and were treated horribly. I also informed the manager that we thought there would be trailers so we thought we would be okay running a few minutes late because we were coming in from out of town and the manager said even though they still have our seats they won’t be able to seat us because the servers have started orders already. I let the manger know we had already ate and we just came to watch the movie but she was very rude saying we should have made it on time to be seated.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Totally enjoyable experience

May 21, 2023

My first time there and it was such a nice experience.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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