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Grand Theatre reviews


2.54 / 5

User rating: 2.54

 



  • General Experience User rating: 2.71428571428571
  • Concession User rating: 2.33333333333333
  • Cleanliness User rating: 2.5
  • Theatre Presentation User rating: 3.16666666666667
  • Customer Service User rating: 2

 

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Theater Reviews

Showing 1 to 6 of 6

Bad service

April 07, 2023

I went to get food and the guy was ignoring me and would help me. I went back and he said I was trying to close even though he was serving other people. Other than the customer service it was a pretty good theatre but bathrooms were a little bit stinky. Comfortable seats, Good sound, good scenery.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Worst Theater In Town

March 20, 2023

Do yourself a favor, in the age of Streaming Service Platforms and websites where you can literally watch any and all movies, tv shows and on Streaming Platform services for free? Skip going to this Theater in downtown Williston, ND. Certain members of the staff that work at this location are rude, nasty individuals who have NO business working at a Movie theater, much less an environment where they interact with the general public. The theaters are always dirty, filthy and smell bad and I once literally saw a rat run across the floor space in front of the movie screen area and several huge cockroaches crawling around on the floor by the concession stand in the lobby!! It's a shame that this is the only movie theater in the town of Williston. No, actually it's a shame that a movie theater as historic a location as this one is...is owned by a family and operated by "individuals" who don't give a damn about customers and value their patronage. Stick with the online websites where you can see movies for free..until this place cleans up it's act.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Phone number?????

January 20, 2023

If you put a phone number on your website perhaps you should consider answering it!!!!!

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Love going to movies!

September 05, 2021

I will keep going although they forgot to start a movie until I said something!

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Very quaint and nice theater

August 17, 2018

Lived many places- from Las Vegas (NV) to Washington state to ND. Williston’s theater is every bit as nice as any. The sound system is good, concessions priced in line with most others, and the building age adds to the overall atmosphere and experience. I check every week for titles and times, so I have NO problem with the venue.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Nothing special.

July 23, 2016

Over all movie experience is good. Cleanliness is good. Cost is a bit above theaters in nearby towns. Owners can be very rude and unprofessional. My family and I had a bad experience with them a few years ago. Too much to write in this review/comments section. If there was a different theater in Williston to go to, we would go there instead.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1
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