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User rating: 3.67 Rate Theater

26 Pullman Square, Huntington, WV 25701

304-525-7469 | View Map


3.67 / 5

User rating: 3.67

 



  • General Experience User rating: 3
  • Concession User rating: 4.66666666666667
  • Cleanliness User rating: 4.33333333333333
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3.33333333333333

 

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Theater Reviews

Showing 1 to 3 of 3

Awesome Service, Friendly Staff

October 11, 2021

The management and staff are so Friendly. Service is Outstanding. Popcorn is delicious.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Screens were hard to see, very dim

January 06, 2020

I love this location, however, I was in movie section 12 tonight and the screen quality was very low and very dim, I could barely see the movie, it was list the brightness of the projector bulb was on half power. In this normal?

  • General Experience User rating: 2
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 4

Not my theatre of choice

October 22, 2022

I arrived approximately 15-20 minutes early for the movie, they allowed me access. I sat down in my assigned seat, they came in a short time afterwards, asked me I I minded to get up and wait outside the door, “we didn’t clean this theatre yet”. I explained yes, I did mind, and even more so after I went back I. After being asked to leave in and it wasn’t any cleaner than when I first arrived. They were extremely rude, this is typical of this atmosphere as I have been here in the past, this experience, quite frankly, was the icing on the cake, hence the review. It was just time. It is upgraded and seats are in good repair, not cloth and that is a positive. But overall this experience was very disappointing. If you need to clean, don’t let people sit down, get comfortable and then chase them out while not accomplishing the task of “cleaning.” Assigned seats, why? You don’t know until you get in there if you are too close or too far away, yes, they show you the diagram of the Theatre, but it’s really not helpful until you go in and realize the seating you chose was just not the best. Prices are reasonable and start of the movie accommodated my need. Overall, a poor experience. People go to a movie to relax, not to be hassled.

  • General Experience User rating: 1
  • Concession User rating: 5
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1
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