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User rating: 3.23 Rate Theater

1221 W. Boughton Road, Bolingbrook, IL 60440

844-462-7342 | View Map


3.23 / 5

User rating: 3.23

 



  • General Experience User rating: 3.16666666666667
  • Concession User rating: 3.2
  • Cleanliness User rating: 3.6
  • Theatre Presentation User rating: 3.6
  • Customer Service User rating: 2.6

 

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Theater Reviews

Showing 1 to 5 of 5

pop corn is popping! When its hot and buttered in the middle and on top, can't stop eating it!🐷🐷🐷

December 04, 2017

man! the seats are chill laxing and super comfortable. The sound system is banging and clear. Food draw concern, there is no sanitation at the concession stand. Employees don't sanitize their hands or wear gloves. I'm scared to purchase food made where i can't see it's production. Overall, I rate the theater a five stars and two stars for the food.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great Seats

June 22, 2017

Staff was friendly, seats are comfy, and food is great. Cost like 8 dollars for a ticket, not 100$ for a family of four...

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Customer service and cleaniness

September 17, 2017

Was purchasing the tickets customer service rep was on the phone texting. Then we entering the theatre and seats were dirty. 1st experience and wasn't pleased.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

Rude customer during star wars

February 08, 2018

I complained about a guy that was using an exaggerated amount of profanity during a star wars movie and nothing happened. i got up in the middle of the movie to inform management about this customer whom continued throughout the movie to use profanity with a lot of children present. I pointed out the guy to the manager and he heard the rude guy using profanity and did nothing. Other customers were clearly bothered and I was very upset, because i have supported this theater religiously for 18 years financially. My whole experience was ruined! No apology from management or offer to reimburst me for the unnecessary inconvenience. Stunned!

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Reserve seating ridiculous!!!

March 31, 2017

The fact that prices are already high, and then your going to tag additional fees for 3rd party and a convenient fee...Looking at a $100 movie for a family of 4 Is ridiculous, but the companies don't care

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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