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User rating: 3.14 Rate Theater

500 S Pier Park Dr., Panama City Beach, FL 32413

850-233-4835 | View Map


3.14 / 5

User rating: 3.14

Based on 10 votes and 9 reviews



  • General Experience User rating: 3.2
  • Concession User rating: 3.25
  • Cleanliness User rating: 3.375
  • Theatre Presentation User rating: 2.875
  • Customer Service User rating: 3

 

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Theater Reviews

Showing 1 to 9 of 9

Love the Popcorn 🍿

February 09, 2018

I always enjoy going to the Grand!💓

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Very clean and comfortable

January 20, 2020

I loved the reclining seats. Everything was perfect and I will be back

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Enjoyable movie experience.

December 28, 2019

The Grand is the equivalent or better than most mainline theaters. The reclining seats are comfortable, the theater is adequately darkened and the sound and picture are clear. Whereas the customer service probably would not be considered outstanding, it is certainly solidly good and the associates are typically pleasant and helpful. All in all, I usually have an enjoyable movie experience when I visit The Grand.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

TOO LOUD!!

August 14, 2023

The volume is dangerously loud. I have been to The Grand at Pier Park no less than 50 times since it first opened. I don't know what has changed this summer but the sound level is so loud it ruins the experience. I watched as people complained during Indiana Jones and after maybe twenty minutes they did turn it down so I thought nothing more about it until today when we went to see Oppenheimer... It was so loud the voices were vibrating and partially inaudible. I don't know who the manager is but I do know several people have complained and it hasn't been fixed? Please address the volume.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

BUMMER - NO 'Three Billboards'!!!!

November 10, 2017

WHERE IS "THREE BILLBOARDS" ??? Starring Frances McDourmond - Touted as OSCAR potential. I'M DISAPPOINTED IN YOUR SO CALLED 'GRAND' THEATER!!!

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Most Expensive popcorn ever!

July 30, 2018

The movie projection and sound are great. The seats are comfy. However, the place smells like pee and the a/c doesn't work well. But the Handicapped Parking is a real joke. If you park in the handicapped parking and you survive the long walk , you will still have a heart attack when they tell you your popcorn is $20.00! To top that, it is stale!

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Times dates

May 01, 2019

Timed and dates not posted. Today tomorrow several Wednesdays but no weekend. Stupid .

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

CENSORSHIP STILL ALIVE, DISCRIMINATION U'BET, RACISM LIKELY!

November 10, 2017

WHERE'S "THREE BILLBOARDS OUTSIDE EBBING MISSOURI??? IT OPENED NATIONWIDE TODAY! HYPOCRITES!

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

They employ sexual predators

September 24, 2021

This business knowingly employees sexual predators and interrogates sexual assault victims. They have a male manager who is an adult, inappropriately touch and fondle a minor of 16 years old . Then when said minor became uncomfortable, he blocked her way so she could get out of the situation.This all took place in a room where he knew the cameras did not work. When management found out, they interrogated the minor victim, got ANGRY with her, yelled at her, insinuated she was a liar and made her cry. Then they sent her home early from her shift without pay. But they let the child sexual predator on stay on the clock. Apparently this is not the first time someone in management has sexually assaulted an employee. Criminal charges are being pursued. When upper management was made aware, they laughed and said while chuckling “Yeah.. ok” while I cried on the phone telling them about my daughter. MY CHILD. This is why victims never come forward. I will not rest until this man is in jail and this company is held accountable for the lack of compassion and professionalism in how they handled this situation. Or, didn’t handle it. It is sad that children aren’t safe at work and then are made out to be like they had it coming or are liars because they didn’t feel comfortable coming forward sooner due to the relationship between her attacker and the other male managers. FLIRTING IS NOT CONSENT! Lying to a MINOR and tricking them that you’re of age when you’re actually 21 years old is not a green light to put your hands on said minor OR anyone else for that matter, without permission. You do not block their path so that they can not choose to walk away while you grope their body and until they become uncomfortable. THIS IS NOT CONSENT!!!!! THAT IS SEXUAL ASSAULT!!!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1
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